Worst service poor communication always no internet

Oh well Metrofibre has done it again, switching me off with no reason I’ve been calling and phone is never answered as always you speak to the reboot that can not assist and leave a message but no one will call, I don’t have internet and this is frustrating cause this this the second time where I have to call and query about internet to no answer and no callback, and now it has come to a point where I want to cancel this service with you guys and I don’t want to charged for anything as you fail all to give me a service that I need. This is really BS and I can not take it anymore