Worst service in the world

Absolutely putrid service from Metrofiber. We have had no Wi-Fi in our home since the 24th of April 2023.

We phone the call centre daily and get a complete run around about how they are going to escalate the situation and how they will keep in contact with us, however as soon as the call drops that is the end of It completely. There is no communication at all from Metrofiber but every time we call, "there is a technition on site working on the problem"

Metrofiber is the absolute **** of the earth. We have used so much of airtime trying to follow up with the situation and so much in data trying to give our kids the natural comfortablity of their home that they are used to.

We get all the apologies in the world but absolutely zero compensation for the loses in trying to keep up with the failure in connection because as they say every time we call, there is a technition on site yet the only time there was a technition on site was the day they messed up our connection