1 reviews | Active since Oct 2016
Worst service in South Africa
Since we got metrofibre we have had no service. Wifi is permanently off. Please do not waiste your time and money. Just today alone o jad spent about 1.5 hours of my airtime on metrofibre... Within 24hours. So should my business stand still everyday for you to take 24 hours. Everyday its give ot 24hours. I will twll you only ******* take things. Paying you guys every month hou take the money yet not provode anything usefull to me. So easy to ask me to calm down kill the pbone in my ears and then pretend everything is okay. You guys told me via whatsapp today it up and running on your side. I provides proof that its off on my side and then i get ignored. Will you be calm to pay 500 a montj for petrol you do not get? Its the same. I asked for all my calls recording and all the tickets logged yet i get ignored.
Thank you for bringing this issue to our attention and rating our services.
We would like to assist you with the issue by conducting an internal investigation.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
Thank you for bringing this issue to our attention and rating our services.
We would like to assist you with the issue by conducting an internal investigation.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
Thank you for taking our call.
As agreed, kindly inform us as soon as the contractor is able to enter your property and offer you the necessary assistance.
We sincerely regret the service you have experienced and welcome the opportunity to remedy the situation.
We appreciate your patience.
Kind Regards,
MetroFibre
Thank you for taking our call.
As agreed, kindly inform us as soon as the contractor is able to enter your property and offer you the necessary assistance.
We sincerely regret the service you have experienced and welcome the opportunity to remedy the situation.
We appreciate your patience.
Kind Regards,
MetroFibre