MM
Mojalefa M
1 reviews | Active since Nov 2016
12 Aug 2021, 11:38
Worst service ever from Metrofibre Networx
The fact that the standard response time to issues logged is 3-4 business days in its own is a huge inconvenience. I work from home and my job highly depends on my internet connection, which is down on a regular basis now. And everytime it goes down, I have to wait days before someone attends to it. This is really bad service to be honest.
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MetroFibre Networx's replyOfficial
12 Aug 2021, 16:56Good afternoon Mojalefa,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply12 Aug 2021, 16:56
Official
Good afternoon Mojalefa,
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team