Worst service ever

This is now day 21 without any WIFI. Each and every time I call you give me a different reason as to why it is off!!! This is ridiculous. This cannot continue like this. I have already paid for the month, I have requested someone to come an have a look as to why my WIFI is off no one have made an effort to come. I have requested numerous time for a manager to call me no one called. My ticket number is 287438. Blerrie PATHETIC SERVICE!!!!!!!!!!!!!!!!!!!!!!!!