ZT
Zelda T
1 reviews | Active since Feb 2016
25 Mar 2023, 10:15
Worst service ever
We have been batteling with Metro fibre for two days. Their service is the worst. Our router us connected without internet and they are unable to switch the IP connection from IPV6 to IPV 4. Service staff is rude and ungeloful and clearly ***********.
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Replies (1)
MetroFibre Networx's replyOfficial
25 Mar 2023, 11:28Good Day Zelda
Thank you for bringing your query to our attention.
We are saddened to hear of the poor service you have received and do apologise on behalf of Metrofibre.
We have followed up with regard to your ticket, we will provide you with feedback as soon as we receive it so that we may resolve your issue as soon as possible.
Kind Regards,
Siboniso
Metrofibre
Thank you for bringing your query to our attention.
We are saddened to hear of the poor service you have received and do apologise on behalf of Metrofibre.
We have followed up with regard to your ticket, we will provide you with feedback as soon as we receive it so that we may resolve your issue as soon as possible.
Kind Regards,
Siboniso
Metrofibre
MetroFibre Networx's reply25 Mar 2023, 11:28
Official
Good Day Zelda
Thank you for bringing your query to our attention.
We are saddened to hear of the poor service you have received and do apologise on behalf of Metrofibre.
We have followed up with regard to your ticket, we will provide you with feedback as soon as we receive it so that we may resolve your issue as soon as possible.
Kind Regards,
Siboniso
Metrofibre
Thank you for bringing your query to our attention.
We are saddened to hear of the poor service you have received and do apologise on behalf of Metrofibre.
We have followed up with regard to your ticket, we will provide you with feedback as soon as we receive it so that we may resolve your issue as soon as possible.
Kind Regards,
Siboniso
Metrofibre