BP
Basetsana P
1 reviews | Active since Jun 2022
07 Jun 2022, 10:42
Worst service ever
My line has been down for 4 days, been calling them since and nothing has been done even now. They keep saying they will call back with no communication afterwards.
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
07 Jun 2022, 10:47Dear Basetsana
Thank you for bringing your concern to our attention.
Please note that we will be investigating the matter.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
Thank you for bringing your concern to our attention.
Please note that we will be investigating the matter.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
MetroFibre Networx's reply07 Jun 2022, 10:47
Official
Dear Basetsana
Thank you for bringing your concern to our attention.
Please note that we will be investigating the matter.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
Thank you for bringing your concern to our attention.
Please note that we will be investigating the matter.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
BP
Basetsana P's updateReviewer Update
07 Jun 2022, 14:2314:21pm and still no call from the technician coming or mantainance people, meaning again this will not be resolved today. At this point I need to find a new service provider
BP
Basetsana P's update07 Jun 2022, 14:23
Reviewer Update
14:21pm and still no call from the technician coming or mantainance people, meaning again this will not be resolved today. At this point I need to find a new service provider
MetroFibre Networx's replyOfficial
07 Jun 2022, 14:50Dear Basetsana
Please note that as discussed telephonically your issue is being prioritized.
A contractor will be in contact to schedule an appointment with you.
Kind Regards,
MetroFibre
Please note that as discussed telephonically your issue is being prioritized.
A contractor will be in contact to schedule an appointment with you.
Kind Regards,
MetroFibre
MetroFibre Networx's reply07 Jun 2022, 14:50
Official
Dear Basetsana
Please note that as discussed telephonically your issue is being prioritized.
A contractor will be in contact to schedule an appointment with you.
Kind Regards,
MetroFibre
Please note that as discussed telephonically your issue is being prioritized.
A contractor will be in contact to schedule an appointment with you.
Kind Regards,
MetroFibre