LS
Lehlohonolo S
1 reviews | Active since Aug 2022
25 Aug 2022, 15:12
Worst service ever
My router was installed on the 19th August and was told that it would be activated within 24 to 48 hours and even now nothing has happened, when you call them you are sent from pillar to post with some people telling you one thing and others tell you something different.
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MetroFibre Networx's replyOfficial
25 Aug 2022, 15:29Good day Lehlohonolo
Thank you for bringing this issue to our attention and rating our services.
We apologise for the inconvenience caused, Kindly be advised that the provided area is in the execution phase which means it is not yet live.
Once the physical build is complete, there are numerous quality tests that need to be done before we can activate the area as we need to ensure that everything is up to standard.
However, we estimate that the area will be live on 31/08/2022.
An agent will be in touch to keep you updated.
Kind Regards,
MetroFibre
Thank you for bringing this issue to our attention and rating our services.
We apologise for the inconvenience caused, Kindly be advised that the provided area is in the execution phase which means it is not yet live.
Once the physical build is complete, there are numerous quality tests that need to be done before we can activate the area as we need to ensure that everything is up to standard.
However, we estimate that the area will be live on 31/08/2022.
An agent will be in touch to keep you updated.
Kind Regards,
MetroFibre
MetroFibre Networx's reply25 Aug 2022, 15:29
Official
Good day Lehlohonolo
Thank you for bringing this issue to our attention and rating our services.
We apologise for the inconvenience caused, Kindly be advised that the provided area is in the execution phase which means it is not yet live.
Once the physical build is complete, there are numerous quality tests that need to be done before we can activate the area as we need to ensure that everything is up to standard.
However, we estimate that the area will be live on 31/08/2022.
An agent will be in touch to keep you updated.
Kind Regards,
MetroFibre
Thank you for bringing this issue to our attention and rating our services.
We apologise for the inconvenience caused, Kindly be advised that the provided area is in the execution phase which means it is not yet live.
Once the physical build is complete, there are numerous quality tests that need to be done before we can activate the area as we need to ensure that everything is up to standard.
However, we estimate that the area will be live on 31/08/2022.
An agent will be in touch to keep you updated.
Kind Regards,
MetroFibre