LS
Lehlohonolo S

1 reviews | Active since Aug 2022

01 Sept 2022, 15:57

Worst service

If there was a way to rate your service as being no star I probably would do. I have been trying to get my account activated so I can use fibre but I was told I need to wait for the 31st August and my router came online but now I`m being told that my account will only be activated 30th September. What exactly is wrong with you guys?

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply01 Sept 2022, 16:28
Official
Dear Lehlohonolo

Thank you for rating our services and bringing this issue to our attention.

Please note that we will investigate the issue and an agent will be in contact to provide feedback.

Kind Regards,
MetroFibre
MetroFibre Networx
MetroFibre Networx's reply01 Sept 2022, 16:55
Official
Dear Lehlohonolo

Thank you for taking our call.

As discussed please note that your area is not yet live it is estimated that it will be live on 30/09/2022.

We do apologise for the inconvenience caused and thank you for your patience. 

Kind Regards,
MetroFibre