BS
Bonita S
1 reviews | Active since Jun 2021
10 Jun 2021, 15:45
WORST SERVICE
I have been struggling without fibre since Sunday the 6th and its now the 10th. I have had 2 teams of technicians on two days and now after i am told the problem is solved, i am sitting with the same problem as Sunday. Phones cut off when phoning and no one provides feedback on your ticket logged. I have spent my months premium on data and airtime on trying to sort this out. When they phone you they put down as soon as you answer. This is absolutely ridiculous and unacceptable!
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MetroFibre Networx's replyOfficial
10 Jun 2021, 16:54Good afternoon Bonita,
Thank you for your message.
Please can you send us your ticket number and residential address so that we can escalate the problem to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Please can you send us your ticket number and residential address so that we can escalate the problem to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply10 Jun 2021, 16:54
Official
Good afternoon Bonita,
Thank you for your message.
Please can you send us your ticket number and residential address so that we can escalate the problem to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Please can you send us your ticket number and residential address so that we can escalate the problem to the correct department?
Thank you,
The MetroFibre Team