DT
Dirk T
1 reviews | Active since Jan 2018
10 Jan 2018, 12:45
Worst service
I app**** for fibre to the home at Metro fibre in November 2017 and from then to 10 January 2018 I have not recieved any service. After calling Metro Fibre several times from November, Nothing is done to assist with my problem after reporting my situasion to 2 different managers. The Router and cables was installed before I moved in, so the hard part is done. When calling the offices my call is rarely awnsered.
I dont know what to do to get service from them, so this is my last resort. Lets see if they respond....
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MetroFibre Networx's replyOfficial
10 Jan 2019, 13:57Good day Dirk,
We would like to assist you in resolving your matter as soon as possible.
Would you be so kind as to send an email to our Sales Support Manager at *** and *** with the account holders details and physical address.
We value all our customers and would like to be of assistance to you.
Kind regards,
The Metrofibre Team
We would like to assist you in resolving your matter as soon as possible.
Would you be so kind as to send an email to our Sales Support Manager at *** and *** with the account holders details and physical address.
We value all our customers and would like to be of assistance to you.
Kind regards,
The Metrofibre Team
MetroFibre Networx's reply10 Jan 2019, 13:57
Official
Good day Dirk,
We would like to assist you in resolving your matter as soon as possible.
Would you be so kind as to send an email to our Sales Support Manager at *** and *** with the account holders details and physical address.
We value all our customers and would like to be of assistance to you.
Kind regards,
The Metrofibre Team
We would like to assist you in resolving your matter as soon as possible.
Would you be so kind as to send an email to our Sales Support Manager at *** and *** with the account holders details and physical address.
We value all our customers and would like to be of assistance to you.
Kind regards,
The Metrofibre Team