WORST NIGHTMARE - No connectivity since the 11 March 2020

Installation was done on the 6th of March, we had connectivity for 1week.

One day we had load shedding and when the power came back our connectivity was never restored. We started speaking to the contact centre and the guy that installed these devices on Wed 11 Mar 2020.

We have called countless times and even called the guy that came to install the devices for us. He spent the entire day here trying to call a contact centre to assist.

My husband can follow those instructions provided by the contact centre with his eyes closed. Today is the morning of the 15 April and we are still without internet access at our home. We are working from home and have had to keep buying data just to be able to function. Somebody please assist. We are failing to work and we took thi option to be able to work peacefully at the comfort of our home. This has been our WORST NIGHTMARE. Please contact us: *** or ***