RB
Rachel B
1 reviews | Active since Jun 2023
06 Jun 2023, 12:39
Worst network provider
Metrofibre is thee worst network in SA!
I got the provider 3 weeks ago, been off for 2 weeks of those 3 weeks. All they do is keep escalating and nothing resolves from it! Tried to cancel them to go with another network provider... they told me because i activated a 12 Month agreement id have to pay R2880 for the activation and installation. Needless to say I told them I am happy to pay the Pro Rata fee's of the week I actually had network.
They are such a Joke...
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Replies (1)
MetroFibre Networx's replyOfficial
06 Jun 2023, 13:17Dear Rachel
Please accept our sincerest apologies for the delay in resolution.
Your service is down due to an authentication failure.
I have prioritised the matter with the relevant team and will be in contact via email to provide further feedback shortly.
Kind Regards
Marilize
Please accept our sincerest apologies for the delay in resolution.
Your service is down due to an authentication failure.
I have prioritised the matter with the relevant team and will be in contact via email to provide further feedback shortly.
Kind Regards
Marilize
MetroFibre Networx's reply06 Jun 2023, 13:17
Official
Dear Rachel
Please accept our sincerest apologies for the delay in resolution.
Your service is down due to an authentication failure.
I have prioritised the matter with the relevant team and will be in contact via email to provide further feedback shortly.
Kind Regards
Marilize
Please accept our sincerest apologies for the delay in resolution.
Your service is down due to an authentication failure.
I have prioritised the matter with the relevant team and will be in contact via email to provide further feedback shortly.
Kind Regards
Marilize