mM
muggschultz M
1 reviews | Active since Feb 2011
04 Apr 2023, 14:48
Worst ISP in the country
Wish I could give them 0 stars. I am a new customer, they installed 8 days ago and activated and I still have absolutely no service. I have called in twice a day and still nothing works, every day I am told it's fixed and working and I get home to a red service light, clearly their hardware doesn't work but no technicians come out to check they just get palming me off by telling me it's fixed. Worst mistake I've ever made just stay with your current isp, don't let these people trick you into thinking you are making the right choice by going directly to them
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Replies (3)mM
muggschultz M's updateReviewer Update
11 Apr 2023, 22:58Yes thank you, it's taken 2 weeks, my issue now is that I have been billed for this and paid for it and I would like my account credited for this time that I have had absolutely no connection.
mM
muggschultz M's update11 Apr 2023, 22:58
Reviewer Update
Yes thank you, it's taken 2 weeks, my issue now is that I have been billed for this and paid for it and I would like my account credited for this time that I have had absolutely no connection.
MetroFibre Networx's replyOfficial
11 Apr 2023, 23:53Good day Mark
Please note I have sent you direct communication regarding your credit request.
I have escalated this for investigation and will be in touch to provide feedback.
Kind Regards
Marilize
Please note I have sent you direct communication regarding your credit request.
I have escalated this for investigation and will be in touch to provide feedback.
Kind Regards
Marilize
MetroFibre Networx's reply11 Apr 2023, 23:53
Official
Good day Mark
Please note I have sent you direct communication regarding your credit request.
I have escalated this for investigation and will be in touch to provide feedback.
Kind Regards
Marilize
Please note I have sent you direct communication regarding your credit request.
I have escalated this for investigation and will be in touch to provide feedback.
Kind Regards
Marilize
mM
muggschultz M's updateReviewer Update
03 May 2023, 08:09Morning, I see not a single thing has happened regarding the credit on my account for the time I sat with no internet?
mM
muggschultz M's update03 May 2023, 08:09
Reviewer Update
Morning, I see not a single thing has happened regarding the credit on my account for the time I sat with no internet?
