Worst ISP Avoid Metrofibre
If you're working from home and want to gamble with your job go with Metrofibre not only are they unprofessional, their call centre agents are rude so don't expect to get any assistance. I received an sms Wednesday at 8.50am to notify me of scheduled maintenance from 9am to 5pm. Though I received short notice, I was patient and understanding enough to wait it out, its Friday today and I still do not have connection it's third day of not being able to do my work and Metrofibre is not responding to any calls, emails and tweets. Please do yourself a favor and avoid them by all means necessary! Save your money I'm paying R1160 per month for this kind of service.
Helpful (0)
Replies (3)0
Replies (3)MetroFibre Networx's replyOfficial
22 Apr 2022, 13:19Good day Relo,
We are investigating your query so that we can assist you accordingly.
We understand your frustration.
Kind Regards
MetroFibre
We are investigating your query so that we can assist you accordingly.
We understand your frustration.
Kind Regards
MetroFibre
Best regards,
MetroFibre Networx's reply22 Apr 2022, 13:19
Official
Good day Relo,
We are investigating your query so that we can assist you accordingly.
We understand your frustration.
Kind Regards
MetroFibre
We are investigating your query so that we can assist you accordingly.
We understand your frustration.
Kind Regards
MetroFibre
Best regards,
MetroFibre Networx's replyOfficial
22 Apr 2022, 16:12Good day Relo,
Kindly be informed that your ticket is at our Maintenance department.
Please note that they did escalate your ticket to the technicians to assist you accordingly.
Kind Regards
MetroFibre
Kindly be informed that your ticket is at our Maintenance department.
Please note that they did escalate your ticket to the technicians to assist you accordingly.
Kind Regards
MetroFibre
Best regards,
MetroFibre Networx's reply22 Apr 2022, 16:12
Official
Good day Relo,
Kindly be informed that your ticket is at our Maintenance department.
Please note that they did escalate your ticket to the technicians to assist you accordingly.
Kind Regards
MetroFibre
Kindly be informed that your ticket is at our Maintenance department.
Please note that they did escalate your ticket to the technicians to assist you accordingly.
Kind Regards
MetroFibre
Best regards,
MetroFibre Networx's replyOfficial
23 Apr 2022, 15:25Good day Relo,
Thank you for taking my call, and confirming that your fault was attended and resolved.
May you have a wonderful day.
Kind Regards
MetroFibre
Thank you for taking my call, and confirming that your fault was attended and resolved.
May you have a wonderful day.
Kind Regards
MetroFibre
Best regards,
MetroFibre Networx's reply23 Apr 2022, 15:25
Official
Good day Relo,
Thank you for taking my call, and confirming that your fault was attended and resolved.
May you have a wonderful day.
Kind Regards
MetroFibre
Thank you for taking my call, and confirming that your fault was attended and resolved.
May you have a wonderful day.
Kind Regards
MetroFibre
Best regards,
