LM
Lucky M
1 reviews | Active since Sept 2021
16 Sept 2021, 11:44
WORST ISP
These guys provide the worst technical service I have ever experienced anywhere else in my life. I have been without connectivity for over a week with no resolution in sight. Their helpdesk is useless as all they are able to help you with is asking you to reboot. Anything post that, better bring your ancestors for help. I don't know how many escalations levels they have in that company because that's all they seem to do. Save yourself the stress and look for other reliable ISPs.
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MetroFibre Networx's replyOfficial
21 Sept 2021, 08:04Good morning Lucky,
Thank you for your message.
Kindly send us your full name, Contact number, residential address, GIGAGO Account Number as well as ticket number so we can escalate this to the correct department.
Thank you,
The GigaGo Team
Thank you for your message.
Kindly send us your full name, Contact number, residential address, GIGAGO Account Number as well as ticket number so we can escalate this to the correct department.
Thank you,
The GigaGo Team
MetroFibre Networx's reply21 Sept 2021, 08:04
Official
Good morning Lucky,
Thank you for your message.
Kindly send us your full name, Contact number, residential address, GIGAGO Account Number as well as ticket number so we can escalate this to the correct department.
Thank you,
The GigaGo Team
Thank you for your message.
Kindly send us your full name, Contact number, residential address, GIGAGO Account Number as well as ticket number so we can escalate this to the correct department.
Thank you,
The GigaGo Team