LV
Lizel V

1 reviews | Active since Apr 2015

02 Apr 2021, 19:33

Worst Fibre Provider

I am a customer of Webafrica. For some stupid reason I moved from Openserve to Metro Fibre (at that stage Metro offered a better deal through Webafrica). I regret this move as the internet is constantly down. The past week has been the worst, first 2 days without any connection in Wonderboom, Pretoria. Since yesterday I do not have internet. It does not seem as if Metro has the resources to fix the problems.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply03 Apr 2021, 07:35
Official
Good day 

We do apologise for the inconvenience 

Kindly note that we have tested your line and can confirm everything is up and running within spec

Kindly revert back to your service provider to troubleshoot the issue you are experiencing and to log a ticket on your behalf if required

Kind Regards
MetroFibre