Worst excuse from a fiber provider

Item: MetroFibre Networx
Rating: 1
Author: Mark D

Problems in Gqeberha scheduled maintenance that takes 30 plus hrs with services down ******* bad planning?

Helpful (0)

Replies (4)

MetroFibre Networx's replyOfficial

20 Jul 2021, 09:17

Good morning Mark,

Thank you for your message.

Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?

Thank you,
The MetroFibre Team

MetroFibre Networx's reply20 Jul 2021, 09:17

Official

Mark D's updateReviewer Update

20 Jul 2021, 09:54

WA***b4de
Webafrica
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7 Aberdour Crescent Humewood Port Elizabeth
***

Mark D's update20 Jul 2021, 09:54

Reviewer Update

WA***b4de
Webafrica
ces43
7 Aberdour Crescent Humewood Port Elizabeth
***

Mark D's updateReviewer Update

20 Jul 2021, 14:43

Still nothing one the problem come on metro fiber tell us what’s wrong

Mark D's update20 Jul 2021, 14:43

Reviewer Update

Still nothing one the problem come on metro fiber tell us what’s wrong

MetroFibre Networx's replyOfficial

20 Jul 2021, 15:03

Thank you Mark,

We have escalated all your details to the correct department.

Thank you,
The MetroFibre Team

MetroFibre Networx's reply20 Jul 2021, 15:03

Official

Thank you Mark,

We have escalated all your details to the correct department.

Thank you,
The MetroFibre Team