KM
Kyle M
1 reviews | Active since May 2024
11 May 2024, 09:42
WORST CUSTOMER SERVICE EVER!!! NEED ANSWERS NOW !!!
WORST CUSTOMER SERVICE EVER !!! I have called and WhatsApp a number of times to get my line activated and still nothing it’s has been over 8 days !!! And I was told there is nothing they can do and no ETA nothing, I need my line activated ASAP !!! This is unacceptable I have never dealt with a company with such bad customer service… they never have an answer and now they tell me nobody can help me !!!
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Replies (2)KM
Kyle M's updateReviewer Update
11 May 2024, 11:38STILL NO FEEDBACK!!! WORST CUSTOMER SERVICE EVER!!! NEED ANSWERS NOW !!!WORST CUSTOMER SERVICE EVER !!!
I have called and WhatsApp a number of times to get my line activated and still nothing it’s has been over 8 days !!! And I was told there is nothing they can do and no ETA nothing, I need my line activated ASAP !!! This is unacceptable I have never dealt with a company with such bad customer service… they never have an answer and now they tell me nobody can help me !!!
I have called and WhatsApp a number of times to get my line activated and still nothing it’s has been over 8 days !!! And I was told there is nothing they can do and no ETA nothing, I need my line activated ASAP !!! This is unacceptable I have never dealt with a company with such bad customer service… they never have an answer and now they tell me nobody can help me !!!
KM
Kyle M's update11 May 2024, 11:38
Reviewer Update
STILL NO FEEDBACK!!! WORST CUSTOMER SERVICE EVER!!! NEED ANSWERS NOW !!!WORST CUSTOMER SERVICE EVER !!!
I have called and WhatsApp a number of times to get my line activated and still nothing it’s has been over 8 days !!! And I was told there is nothing they can do and no ETA nothing, I need my line activated ASAP !!! This is unacceptable I have never dealt with a company with such bad customer service… they never have an answer and now they tell me nobody can help me !!!
I have called and WhatsApp a number of times to get my line activated and still nothing it’s has been over 8 days !!! And I was told there is nothing they can do and no ETA nothing, I need my line activated ASAP !!! This is unacceptable I have never dealt with a company with such bad customer service… they never have an answer and now they tell me nobody can help me !!!
KM
Kyle M's updateReviewer Update
15 May 2024, 08:25THIS HAS NOT BEEN SORTED !!!
I got a mail yesterday saying that my line was active , however the small black ONT box service light is still off !!! This has been misleading and horrible customer service! … I did check with Web Africa my ISP and we reset the router so the issue is with YOU !!!
I got a mail yesterday saying that my line was active , however the small black ONT box service light is still off !!! This has been misleading and horrible customer service! … I did check with Web Africa my ISP and we reset the router so the issue is with YOU !!!
KM
Kyle M's update15 May 2024, 08:25
Reviewer Update
THIS HAS NOT BEEN SORTED !!!
I got a mail yesterday saying that my line was active , however the small black ONT box service light is still off !!! This has been misleading and horrible customer service! … I did check with Web Africa my ISP and we reset the router so the issue is with YOU !!!
I got a mail yesterday saying that my line was active , however the small black ONT box service light is still off !!! This has been misleading and horrible customer service! … I did check with Web Africa my ISP and we reset the router so the issue is with YOU !!!