GV
Gail V
1 reviews | Active since Dec 2010
17 Jun 2022, 11:49
WORST CUSTOMER SERVICE EVER!!😡
Worst service ever! Request for Fibre was done in March Wed 15 June they arrived unannounced shouting at the gate. Sent them away because we had tree fellers. Made an appointment for 9am Friday 17 June. They arrived 10am. Excuse was a meeting. So our appointment meant nothing!? By 11.15 they had to leave to fetch equipment, would take 15 mins they said. 30 mins later still not back. Chris had to cancel his work appointments because of this. DO NOT USE THIS COMPANY!! They are arrogant & rude to boot
Helpful (0)
Replies (5)0
Replies (5)MetroFibre Networx's replyOfficial
17 Jun 2022, 11:54Dear Gail
Thank you for taking the time to rate our services.
Please note that the issue is being investigated internally.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
Thank you for taking the time to rate our services.
Please note that the issue is being investigated internally.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
MetroFibre Networx's reply17 Jun 2022, 11:54
Official
Dear Gail
Thank you for taking the time to rate our services.
Please note that the issue is being investigated internally.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
Thank you for taking the time to rate our services.
Please note that the issue is being investigated internally.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
MetroFibre Networx's replyOfficial
17 Jun 2022, 13:57Dear Gail
Kindly advise us when is the convienient time to contact you as an agent has tried contacting you and your number is on voicemail.
Kind Regards,
MetroFibre
Kindly advise us when is the convienient time to contact you as an agent has tried contacting you and your number is on voicemail.
Kind Regards,
MetroFibre
MetroFibre Networx's reply17 Jun 2022, 13:57
Official
Dear Gail
Kindly advise us when is the convienient time to contact you as an agent has tried contacting you and your number is on voicemail.
Kind Regards,
MetroFibre
Kindly advise us when is the convienient time to contact you as an agent has tried contacting you and your number is on voicemail.
Kind Regards,
MetroFibre
GV
Gail V's updateReviewer Update
17 Jun 2022, 14:43Please call Chris on ***
GV
Gail V's update17 Jun 2022, 14:43
Reviewer Update
Please call Chris on ***
GV
Gail V's updateReviewer Update
17 Jun 2022, 14:45Please call Chris on ***
GV
Gail V's update17 Jun 2022, 14:45
Reviewer Update
Please call Chris on ***
MetroFibre Networx's replyOfficial
17 Jun 2022, 14:45Dear Gail
Please note that an agent will contact Chris as requested shortly.
Kind Regards,
MetroFibre
Please note that an agent will contact Chris as requested shortly.
Kind Regards,
MetroFibre
MetroFibre Networx's reply17 Jun 2022, 14:45
Official
Dear Gail
Please note that an agent will contact Chris as requested shortly.
Kind Regards,
MetroFibre
Please note that an agent will contact Chris as requested shortly.
Kind Regards,
MetroFibre
