Worst customer service ever

I have been trying to get my mothers account sorted since Saturday, your telephone support in undeniably the worst call centre experience ever, it represents the worst of what people use AI for and demonstrates the value that you put on your customers by not allowing them to speak to a real person.

My mother is ID and she does not have internet for the past 3 days without any assistance when we enter the account number which is on the invoice 18722, your system does not recognise it and does not offer any other alternative source of reference if her account.

I have managed called Center's before and at this rate I'm sure the support manager is also a unavailable and ineffective AI.

I'm going to post this on all social media and HELLOPETER so people can be prepared of the type of support when signing up with your company.