Worst Customer Service and Connectivity

I've been asking for the invoice for weeks now. Your finance team sent me an invoice on Friday that only reflects the amount of R849. Last month I could not submit my remote work claim due to the fact that I got my statement late, I kept on asking for. It for over 4 weeks.

As it stands I've never been able to make/receive whatsapp calls, use my standard bank app, Telegram calls, Absa app and many other apps. I've raise several tickets about it yet zero help from you.

I must say that my experience with metro fibre is worst than my previous service provider. Though they had issues of Intermittent connection, the invoices were accessible in real-time, they have a clients portal where clients can login and manage their accounts, I could use all the apps when the connectivity is up.

Best Regards