1 reviews | Active since Dec 2022
Worst Customer Serivce Ever !!!!!!
Yoh, the worst service ever. If I could leave a zero star rating, I would.
I placed an order over 3 weeks ago. No coms on installation from this company. When I follow up, I am transferred from one dept. to another. Yoh dreadful expierence. Today, I actually found a lady that gave me some indication of what the problem might be. Apparently there are two duplicate orders for me on the system so they put my order on HOLD. Which begs my next question - why isn't there someone allocated to resolving issues like that? So basically if I hadn't called my order would just be laying there.
The agent that assisted me with this won't even email or call me back now. Such great customer services.
Dreadful Customer Service
We sincerely apologize for the frustrating experience you've encountered, and we understand your concerns. Your feedback is crucial to us, and we're committed to addressing the issues promptly.
We have taken immediate action to resolve this matter, and the duplicate order issue has been rectified. Your installation order is now in the queue for scheduling.
We truly appreciate your patience and understanding during this process. Our installations team is actively working to ensure your order progresses smoothly, and we will keep you updated on the scheduling details.
Thank you for bringing this to our attention.
Best Wishes
Marilize
We sincerely apologize for the frustrating experience you've encountered, and we understand your concerns. Your feedback is crucial to us, and we're committed to addressing the issues promptly.
We have taken immediate action to resolve this matter, and the duplicate order issue has been rectified. Your installation order is now in the queue for scheduling.
We truly appreciate your patience and understanding during this process. Our installations team is actively working to ensure your order progresses smoothly, and we will keep you updated on the scheduling details.
Thank you for bringing this to our attention.
Best Wishes
Marilize