JW
Jerome W
1 reviews | Active since Sept 2018
19 Mar 2026, 09:17
Worst customer feedback
They don’t understand the basic trigger of customer anger. GIVE THEM FEEDBACK!!! Not sure they are even worth 1 star (***)
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Replies (1)
MetroFibre Networx's replyOfficial
19 Mar 2026, 09:51Dear Jerome
Thank you for your feedback, and we sincerely apologise for the frustration and inconvenience you have experienced.
Please be advised that we have escalated your query and requested the relevant department to assist further. They are currently reviewing the matter and will provide you with feedback as soon as possible.
We understand the importance of clear communication and appreciate your patience while we work towards resolving your concern.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your feedback, and we sincerely apologise for the frustration and inconvenience you have experienced.
Please be advised that we have escalated your query and requested the relevant department to assist further. They are currently reviewing the matter and will provide you with feedback as soon as possible.
We understand the importance of clear communication and appreciate your patience while we work towards resolving your concern.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Best regards,
MetroFibre Networx's reply19 Mar 2026, 09:51
Official
Dear Jerome
Thank you for your feedback, and we sincerely apologise for the frustration and inconvenience you have experienced.
Please be advised that we have escalated your query and requested the relevant department to assist further. They are currently reviewing the matter and will provide you with feedback as soon as possible.
We understand the importance of clear communication and appreciate your patience while we work towards resolving your concern.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your feedback, and we sincerely apologise for the frustration and inconvenience you have experienced.
Please be advised that we have escalated your query and requested the relevant department to assist further. They are currently reviewing the matter and will provide you with feedback as soon as possible.
We understand the importance of clear communication and appreciate your patience while we work towards resolving your concern.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Best regards,