LO
Lisa O
1 reviews | Active since Dec 2025
05 Dec 2025, 00:25
Worst after service ever
0 Stars – If I Could Give Less, I Would
My experience with Metro Fibre has been nothing short of pathetic. The service is unbelievably slow, the support is a useless waste of time, and their follow-ups are so terrible it’s almost impressive. Honestly, a blind bird on a keyboard could respond faster than they do. After dealing with this mess, I can confidently say I would not recommend Metro Fibre to anyone. Save yourself the frustration.
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MetroFibre Networx's replyOfficial
05 Dec 2025, 09:27Dear Lisa
Thank you for bringing this matter to our attention, and we sincerely apologise for the experience you have had. We understand how frustrating this has been, and we appreciate the opportunity to address your concerns.
Please be advised that our WiFi/LAN Department is currently working on your query. They will be in contact with you directly to assist and work towards resolving the matter as a matter of urgency.
Thank you for your patience while we work to restore your confidence in our service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the experience you have had. We understand how frustrating this has been, and we appreciate the opportunity to address your concerns.
Please be advised that our WiFi/LAN Department is currently working on your query. They will be in contact with you directly to assist and work towards resolving the matter as a matter of urgency.
Thank you for your patience while we work to restore your confidence in our service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply05 Dec 2025, 09:27
Official
Dear Lisa
Thank you for bringing this matter to our attention, and we sincerely apologise for the experience you have had. We understand how frustrating this has been, and we appreciate the opportunity to address your concerns.
Please be advised that our WiFi/LAN Department is currently working on your query. They will be in contact with you directly to assist and work towards resolving the matter as a matter of urgency.
Thank you for your patience while we work to restore your confidence in our service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the experience you have had. We understand how frustrating this has been, and we appreciate the opportunity to address your concerns.
Please be advised that our WiFi/LAN Department is currently working on your query. They will be in contact with you directly to assist and work towards resolving the matter as a matter of urgency.
Thank you for your patience while we work to restore your confidence in our service.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations