SK
SP K
1 reviews | Active since May 2025
07 Jun 2025, 11:31
Worse service provider ever !!!!!!!
Don’t waste your money and time they only care about closing the sale with zero service delivery!! I’ve been asking for my refund that I made in April because they didn’t inform me that they will no longer be providing service in the area where I live and I had already paid ! Guess what ! They are no where to be reached , their agents hang up the phone! Their emails are delayed!!! They are thee worst service provider ever !! I still haven’t received my refund till this day and they provided zero service!!!
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Replies (1)
MetroFibre Networx's replyOfficial
07 Jun 2025, 11:38Dear SP,
Thank you for bringing your concerns to our attention.
We are currently investigating the matter and reviewing the details related to your refund request. Our team is working to ensure that all relevant aspects are thoroughly assessed, and we will be in touch with feedback and next steps to ensure this matter is resolved to your satisfaction.
Your feedback is important, and we are committed to providing the necessary support to bring this matter to a close.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing your concerns to our attention.
We are currently investigating the matter and reviewing the details related to your refund request. Our team is working to ensure that all relevant aspects are thoroughly assessed, and we will be in touch with feedback and next steps to ensure this matter is resolved to your satisfaction.
Your feedback is important, and we are committed to providing the necessary support to bring this matter to a close.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply07 Jun 2025, 11:38
Official
Dear SP,
Thank you for bringing your concerns to our attention.
We are currently investigating the matter and reviewing the details related to your refund request. Our team is working to ensure that all relevant aspects are thoroughly assessed, and we will be in touch with feedback and next steps to ensure this matter is resolved to your satisfaction.
Your feedback is important, and we are committed to providing the necessary support to bring this matter to a close.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing your concerns to our attention.
We are currently investigating the matter and reviewing the details related to your refund request. Our team is working to ensure that all relevant aspects are thoroughly assessed, and we will be in touch with feedback and next steps to ensure this matter is resolved to your satisfaction.
Your feedback is important, and we are committed to providing the necessary support to bring this matter to a close.
Best regards,
Marilize
MetroFibre Complaints & Escalations