VF
Vicky F
1 reviews | Active since May 2014
25 Jul 2023, 08:49
WORSE CLIENT SERVICE EVER! CALL NOT RESOLVED FOR 10 WORKING DAYS! XAVIER & THOBEKA
OPENSERVE GIGAGO INSTALLATION NOT DONE PROPPERTY AFTER TWO "REF NO'S" ISSUE STILL NOT RESOLVED SINCE 1 JULY 2023. TERRIBLE CUSTOMER SERVICE MANAGEMENT PROMISES TO CALL BACK, NEVER DOES REF ***36
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MetroFibre Networx's replyOfficial
25 Jul 2023, 10:25Dear Vicky
We have investigated your review and would like to express our sincere apologies for the delays you have experienced.
I have followed up on your fault ticket and expect to receive feedback shortly.
Please note that I will be in contact via email to assist with further updates.
Kind Regards
Marilize
We have investigated your review and would like to express our sincere apologies for the delays you have experienced.
I have followed up on your fault ticket and expect to receive feedback shortly.
Please note that I will be in contact via email to assist with further updates.
Kind Regards
Marilize
MetroFibre Networx's reply25 Jul 2023, 10:25
Official
Dear Vicky
We have investigated your review and would like to express our sincere apologies for the delays you have experienced.
I have followed up on your fault ticket and expect to receive feedback shortly.
Please note that I will be in contact via email to assist with further updates.
Kind Regards
Marilize
We have investigated your review and would like to express our sincere apologies for the delays you have experienced.
I have followed up on your fault ticket and expect to receive feedback shortly.
Please note that I will be in contact via email to assist with further updates.
Kind Regards
Marilize