LT
Lindiwe T
1 reviews | Active since Sept 2011
21 Apr 2026, 13:05
We were assisted by an agent named Sabelo and he was very helpful and restored the wifi to us
We were assisted by an agent named Sabelo and he was very helpful and restored the wifi to us. We were struggling with 1 issue for days and now we are all good. Sabelo was patient with me and resolved my issue to the best of his abilities..
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
21 Apr 2026, 13:08Hi Lindiwe
Thank you so much for taking the time to share your experience with us.
We’re really pleased to hear that Sabelo was able to assist you and get your WiFi restored. Your kind words about his patience and dedication truly mean a lot, and we will be sure to share this feedback with him and the team.
We appreciate your support and are glad that your issue has been resolved. Should you need any assistance in the future, please don’t hesitate to reach out.
Kind regards
Phindile Msokwini
Customer Complaints & Escalations Team Leader
Metrofibre Networx
Phindile Msokwini
Customer Complaints & Escalations Team Leader
Metrofibre Networx
MetroFibre Networx's reply21 Apr 2026, 13:08
Official
Hi Lindiwe
Thank you so much for taking the time to share your experience with us.
We’re really pleased to hear that Sabelo was able to assist you and get your WiFi restored. Your kind words about his patience and dedication truly mean a lot, and we will be sure to share this feedback with him and the team.
We appreciate your support and are glad that your issue has been resolved. Should you need any assistance in the future, please don’t hesitate to reach out.
Kind regards
Phindile Msokwini
Customer Complaints & Escalations Team Leader
Metrofibre Networx
Phindile Msokwini
Customer Complaints & Escalations Team Leader
Metrofibre Networx