VF
Vicky F
1 reviews | Active since May 2014
17 Jul 2023, 19:07
Watch out! Metrofibre charges more via Openserve than Gigago!
Was Metrofibre Go 50/50 client for R649, now 49/40 for R699 per month through Openserve. Ticket logged for device installed and left in floor vs mounted in wall still not attended to. Have to restart device x4 times a day (outside loadshedding)
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Vicky F's updateReviewer Update
20 Jul 2023, 09:43REF 316573 HAS NOW BEEN CLOSED AND A NEW REF OPENED 318036.
The unit is still lying on the floor and even though problem was escalated 9 times, still no further in getting resolved WORST CUSTOMER SERGVICES EVEN
The unit is still lying on the floor and even though problem was escalated 9 times, still no further in getting resolved WORST CUSTOMER SERGVICES EVEN
VF
Vicky F's update20 Jul 2023, 09:43
Reviewer Update
REF 316573 HAS NOW BEEN CLOSED AND A NEW REF OPENED 318036.
The unit is still lying on the floor and even though problem was escalated 9 times, still no further in getting resolved WORST CUSTOMER SERGVICES EVEN
The unit is still lying on the floor and even though problem was escalated 9 times, still no further in getting resolved WORST CUSTOMER SERGVICES EVEN