1 reviews | Active since Jan 2024
Vodacom
I have taken Vodacom fiber last year June at the Vodacom store in bluff Durban I was informed it’s month to month an I could cancel at anytime an just pay a cancellation fee not more then 500 now that I want to cancel from being out of a job an won’t make it to pay I have called Vodacom and they agent has informed me if I cancel I will need to pay R15000 as it’s not month to month it’s a contract even thou it says it’s month to month she said weather it says month to month it’s still a contract how is this possible how do I cancel now because I won’t be able to pay for it I also won’t be able to cancel as the agents said there’s nothing they can do an nothing I could do but just pay R15000 this is madness an I will never advise anyone to take this
Thank you for bringing this matter to our attention. We apologize for any inconvenience you have experienced. However, based on the information provided, we are unable to locate your service with the details provided.
To assist you further and address your concerns, we kindly request that you provide us with your account holder details via email. Our team will reach out to you promptly to gather the necessary information to locate your account and address the cancellation concerns.
Please expect an email from us shortly, and we appreciate your cooperation in resolving this matter. If you have any additional details or specific information you'd like to share, please include it in your response.
Thank you for your understanding.
Best regards,
Marilize
Thank you for bringing this matter to our attention. We apologize for any inconvenience you have experienced. However, based on the information provided, we are unable to locate your service with the details provided.
To assist you further and address your concerns, we kindly request that you provide us with your account holder details via email. Our team will reach out to you promptly to gather the necessary information to locate your account and address the cancellation concerns.
Please expect an email from us shortly, and we appreciate your cooperation in resolving this matter. If you have any additional details or specific information you'd like to share, please include it in your response.
Thank you for your understanding.
Best regards,
Marilize