1 reviews | Active since Jun 2022
Very High Handed and *********** people to deal with.
Really after 55years of dealing with Telkom I decided to change to Metro Fibre. The only reason I changed wad unstable network. But dealing with *********** and inefficient staff in Accounts and support I now realized the mistake i made in switching from Telkom, at least I got to speak to real people in real time. Unlike Metro Fibre's digital communications with NO resolution to your problems. The worst service ever. Their Finance Department is so high handed as if you are a chronic defaulter. Without any notification or messages they suspend your service. After spending more than 10 calls you are informed because of an amount outstanding they suspended your service despite them having received your signed and completed debit order form over 3 weeks ago. Rather stay with the devil you know then change.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
