Very frustrating!

By far the worst experience I’ve had. I’ve contacted them numerously, both telephonically and via email requesting that they collect their device from my premises. No one bothered to show up nor did they even reply to my email in which I had initially proposed a date for collection. I have no idea what they expect me to do with a device that I don’t want and no longer even use.

Additionally I no longer even reside where their device is. Never using this service provider ever again! I’m extremely frustrated and disappointed.