IS
Irmin S
1 reviews | Active since Dec 2020
25 Feb 2022, 20:50
Very dissappointed
During oct 2021 we had a very bad hail storm and the piping that covers the wires that is laid down to the house was badly damaged. I contacted metrofibre to find iut if they will repair and if not if they can provide me with a quotation for insurance. I have send numorous followup emails to follow-up but up to today, 25 Feb 2022, they have not assist me. Every time i sent an email they acknowlege receipt and pomise to assist urgently but till now nothing
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
26 Feb 2022, 09:18Dear Irmin
Kindly note that we have tried to call you twice however you were unreachable.
Please re send us the email with the pictures of the damaged pipe covers to *** so that we can urgently escalate it to our Projects department to assist with as soon as possible
Kind Regards
MetroFibre
Kindly note that we have tried to call you twice however you were unreachable.
Please re send us the email with the pictures of the damaged pipe covers to *** so that we can urgently escalate it to our Projects department to assist with as soon as possible
Kind Regards
MetroFibre
MetroFibre Networx's reply26 Feb 2022, 09:18
Official
Dear Irmin
Kindly note that we have tried to call you twice however you were unreachable.
Please re send us the email with the pictures of the damaged pipe covers to *** so that we can urgently escalate it to our Projects department to assist with as soon as possible
Kind Regards
MetroFibre
Kindly note that we have tried to call you twice however you were unreachable.
Please re send us the email with the pictures of the damaged pipe covers to *** so that we can urgently escalate it to our Projects department to assist with as soon as possible
Kind Regards
MetroFibre
MetroFibre Networx's replyOfficial
28 Feb 2022, 18:13Dear Irmin
Thank you for taking our call.
Kindly be advised that we did escalate your query to the Projects department and requested them to prioritise this matter.
We will contact you to provide you with an update.
Have a nice day
Kindly regards
Metrofibre
Thank you for taking our call.
Kindly be advised that we did escalate your query to the Projects department and requested them to prioritise this matter.
We will contact you to provide you with an update.
Have a nice day
Kindly regards
Metrofibre
MetroFibre Networx's reply28 Feb 2022, 18:13
Official
Dear Irmin
Thank you for taking our call.
Kindly be advised that we did escalate your query to the Projects department and requested them to prioritise this matter.
We will contact you to provide you with an update.
Have a nice day
Kindly regards
Metrofibre
Thank you for taking our call.
Kindly be advised that we did escalate your query to the Projects department and requested them to prioritise this matter.
We will contact you to provide you with an update.
Have a nice day
Kindly regards
Metrofibre