Very bad service delivery

This is the most worse experience I ever had. I pay over R1100 a month for fibre but it's not working. I reported this over and over, no feedback received. Then I decided to change to another provider. Metrofibre said it can only be canceled 31 October. I have to work from home everyday with.no fibre. I told them to cancel it with immediate effect because I did.pay every month as agreed but they do not give.me any service.

No all of a sudden I received a mail that said their was a fault with the line but it is fixed. But unfortunately it's still the same. This is so frustrating nothing come to a point where my problem get sorted. I want to say to the public good luck with them. Never never again for me they got the monopoly but cannot deliver what the promise. And a lot of people around me experience the same