NM
Noel M

1 reviews | Active since Apr 2019

26 May 2023, 19:32

VERY BAD SERVICE

I have been reporting about slow internet at my home and lodged tickets but no one comes in and check and I continue paying amount for higher speed which you don't get even 10% of it which is very disappointing. People need to check such companies they are lying to customers.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply29 May 2023, 13:07
Official
Good day Noel.

We want to apologise for the frustration and disappointment you are facing. Please allow our complaints team to look into your issue; one of our agents will be in contact with you to assist you once they have done some investigation into the speed problems you are experiencing.

Kind regards
Sunet.