SR
Shivani R
1 reviews | Active since Jul 2023
30 Jul 2023, 14:28
Useless service providers
Absolutely useless! Fibre was down for 3 weeks due to an outage, had it working for a week only for it to not work again for 2 more weeks! Countless calls and promises that technicians would contact us but nothing. Highly unprofessional and useless service providers.
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Replies (1)
MetroFibre Networx's replyOfficial
31 Jul 2023, 09:14Dear Shivani
Thank you for taking my call.
We sincerely apologise for the poor service and communication you have received from us.
As discussed, I am following-up with the relevant internal stakeholders. I will be in touch to provide further feedback as soon as possible.
Kind Regards
Marilize
Thank you for taking my call.
We sincerely apologise for the poor service and communication you have received from us.
As discussed, I am following-up with the relevant internal stakeholders. I will be in touch to provide further feedback as soon as possible.
Kind Regards
Marilize
MetroFibre Networx's reply31 Jul 2023, 09:14
Official
Dear Shivani
Thank you for taking my call.
We sincerely apologise for the poor service and communication you have received from us.
As discussed, I am following-up with the relevant internal stakeholders. I will be in touch to provide further feedback as soon as possible.
Kind Regards
Marilize
Thank you for taking my call.
We sincerely apologise for the poor service and communication you have received from us.
As discussed, I am following-up with the relevant internal stakeholders. I will be in touch to provide further feedback as soon as possible.
Kind Regards
Marilize