Useless service ever

Most useless, most annoying piece of ****. I app**** for fibre on they're website, did everything that I was suppose to which is RICA and payment of 260.00 for activation.

I called after having finished the process for find out the next step. I spoke to Sibonisile who told me I now have to wait for the router since I'm done with the reg. two weeks later no delivery. Every time I call in to follow up, they will put me on hold and cut the call. I also spoke to Vincent today who put me on hold for 20 min then cut off the call. I'm so frustrated, I wouldn't advice anyone one to take they're services. I'm stuck and don't know what to do. No one will calls you back after being on hold forever and got cut. If it was possible I would request my 260.00 and get another service provider.