Hellopeter
Share Your Experience
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Neville N

1 reviews | Active since Nov 2016

28 Apr 2026, 13:45

Useless service

Still waiting for a call back *** How long does it take to get back to a customer

0
Replies (4)
MetroFibre Networx
MetroFibre Networx's reply28 Apr 2026, 14:00
Official
Dear Neville Naicker

Thank you for your message and for highlighting your concern.

The matter has been escalated to the relevant department for urgent assistance, and follow-up action has been requested to prioritise a response and contact you directly on the number provided.

The delay in feedback is acknowledged, and this is being treated as a priority to ensure you receive a clear update as soon as possible.

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations

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Neville N's update28 Apr 2026, 14:04
Reviewer Update
You escalated my issue...to who..do you even know what the issue is...why do you thing I provided my cell number..next time call and discuss so you k ow what to escakte to who...you **** with this stupid response of yours.
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Neville N's update28 Apr 2026, 19:00
Reviewer Update
Still waiting for a response here...you are quick to reply with lies...now what happened.....why so long to reply
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Neville N's update02 May 2026, 14:53
Reviewer Update
MetroFibre..the worst fibre company ever