KR
Katleho R
1 reviews | Active since Mar 2020
23 Jul 2023, 12:29
Useless metrofibre
I am almost a week now without. I have logged two tickets already and made calls to the ISP but no resolution still! I have not been able to work from home since Tuesday!!!
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Replies (1)
MetroFibre Networx's replyOfficial
24 Jul 2023, 15:21Greetings, Katleho
Please accept my apologies for the connectivity issues you've encountered.
Although I am unable to see any devices connected to your router, I can verify that your physical fibre link is operational with optimal readings.
Please be aware that your router has been reset. I will contact via email to assist you in connecting to your router.
Kind Regards
Marilize
Please accept my apologies for the connectivity issues you've encountered.
Although I am unable to see any devices connected to your router, I can verify that your physical fibre link is operational with optimal readings.
Please be aware that your router has been reset. I will contact via email to assist you in connecting to your router.
Kind Regards
Marilize
MetroFibre Networx's reply24 Jul 2023, 15:21
Official
Greetings, Katleho
Please accept my apologies for the connectivity issues you've encountered.
Although I am unable to see any devices connected to your router, I can verify that your physical fibre link is operational with optimal readings.
Please be aware that your router has been reset. I will contact via email to assist you in connecting to your router.
Kind Regards
Marilize
Please accept my apologies for the connectivity issues you've encountered.
Although I am unable to see any devices connected to your router, I can verify that your physical fibre link is operational with optimal readings.
Please be aware that your router has been reset. I will contact via email to assist you in connecting to your router.
Kind Regards
Marilize