1 reviews | Active since Jul 2021
Useless metrofibre
The worst service ive ever experienced from #Metrofibre in my life. Useless is most definitely an understatement.
So on the 14th of July i got in contact with #Afrihost for fibre to be installed at my house. They were very accommodating and in a blink of an eye on the 16th they rocked up to come install the line and then a second person came out to install the ONT, so the second person told me that there is some sort of issue at the main box and that a technician will be in contact with me to come fix it. Needless to say that my neighbour has an active line from the same box. I have made numerious calls, whats app messages and emails just to get a technician out to come sort out the problem, the only feedback i keep on getting is that #Metrofibre will get in contact with me. So today is the 31st of July and i have not yet received a single call. I am disgusted in the absolute poor service and i honestly would never recommend #metrofibre as a preferred service provider. They are fu#&ing USELESS.
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly send us your full names, contact number, residential address, ISP account number as well as ticket number so we can escalate this to the correct department?
Thank you,
The MetroFibre Team
