Useless installation

Where shall i start?

Molobane Nkhumishe the so called SalesPerson,were quick to do the deal.

I mentioned that i do need a TP Box (Termination Point) as the Fibre Wire is sticking out the wall,cause the previous tenants removed the box i guess..

On Monday 13 May 2024 i received a call from the Technician Rian. I mentioned to him,that i need the Tp box installed,he came with an excuse he does'nt have all the equiptment( Splice Machine to "weld" the fibre wire etc.)

So that tech is useless,don't know why he accepted the call out in the 1st place then

2nd Technician arranged with me to meet up 16 May 2024.. Let me introduce Lubeta. After he was informes that a box mist be installed,he was very keen to do it.

We arranged to meet at my premises at 15:00/15:15. I called him at 15:17 to ask where he is..Got told he is leaving Cape St Francis now.

Arrived at my premises at 16:05,just to discover at 16:20,he doesn't have a Tp box in his bakkie,even though he was informed the previous day,of what will be needed.

I've sent Molobane Nkhumishe an email on the 16th of May,informing her of the 2nd ****** up...Guess what?? She's playing hide and seek now,doesn't reply jack**** on my emails.

After numerous calls,and another email thia morning where i've sent the screengrabs of the email sent to Molobane Nkhumishe, i got a message that a comtractor has been assigned.

What happenes to the so called "You'll be connected in the next 72hrs"?BULL**** ****ING PROMISES.

The new email,showed 7 days suddenly..

Jissis the service of you guys,suck real bad..Juat de***** a service as you guys promise