LR
Lee R
1 reviews | Active since Mar 2023
29 Mar 2023, 19:55
Useless fibre
Metro fibre doesn’t even begin to describe incompetence! I am totally in awe of this type of service from an ISP.
This is my third review of metro fibre and still not being assisted or even resolved! I have been without fibre from the day I signed up, they finally got it done yesterday and in the wee hours of the morning it doesn’t work anymore since then it hasn’t been working. Please I am done with this company! And they never answer calls, emails or WhatsApp texts
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Replies (5)0
Replies (5)LR
Lee R's updateReviewer Update
30 Mar 2023, 08:03Suspended how when it never worked all month! Please call me ASAP
LR
Lee R's update30 Mar 2023, 08:03
Reviewer Update
Suspended how when it never worked all month! Please call me ASAP
LR
Lee R's updateReviewer Update
30 Mar 2023, 15:45Hey any update?
LR
Lee R's update30 Mar 2023, 15:45
Reviewer Update
Hey any update?
MetroFibre Networx's replyOfficial
30 Mar 2023, 16:46Dear Lee
We are following up with the Finance team and will revert with feedback once we know more.
Kind Regards
MetroFibre
Shanice
We are following up with the Finance team and will revert with feedback once we know more.
Kind Regards
MetroFibre
Shanice
MetroFibre Networx's reply30 Mar 2023, 16:46
Official
Dear Lee
We are following up with the Finance team and will revert with feedback once we know more.
Kind Regards
MetroFibre
Shanice
We are following up with the Finance team and will revert with feedback once we know more.
Kind Regards
MetroFibre
Shanice
LR
Lee R's updateReviewer Update
30 Mar 2023, 17:14With the culture and my experience of metro fibre this is going to take a further 5 weeks to just follow up with the finance team. I sent an email at 2pm it shouldn’t take more than 2 hours to get a response. This is frustrating really. I need to get this sorted out so I know whether to move to another service provider or not
LR
Lee R's update30 Mar 2023, 17:14
Reviewer Update
With the culture and my experience of metro fibre this is going to take a further 5 weeks to just follow up with the finance team. I sent an email at 2pm it shouldn’t take more than 2 hours to get a response. This is frustrating really. I need to get this sorted out so I know whether to move to another service provider or not
LR
Lee R's updateReviewer Update
31 Mar 2023, 09:18Morning no response yet ?
LR
Lee R's update31 Mar 2023, 09:18
Reviewer Update
Morning no response yet ?