Useless company and sales team

Most useless sales team and company. Stay CLEAR of Metro Fibre. After submitting the required forms and documentation to Metro Fibre, I still have no communication if my order is processed. I ask for email confirmation if the documentation was received and being processed, until today I have NO feedback. I phoned Metro Fibre 3 times and every time the excuse is different, the sales person isn't available, he's busy on the phone and one time he wasn't even at work although moments earlier he was just there on the phone. Now I get the excuse that they can only assist me if my current ISP has completely switched off my ISP subscription and only then can Metro Fibre process my order. It will take up to 7 business days for a router to be delivered and installed. So, Metro Fibre will take your money before anything is delivered or installed, have you wait with no internet for a week and then hopefully deliver the product. Metro Fibre is absolutely the worst ISP in South Africa. Their Google review rating says it all. Stay clear of them. Their sales staff are clueless and have no idea what they are doing or how to assist you. Communication skills are dismal at best.