rF
rochelle F
1 reviews | Active since Dec 2016
09 Apr 2026, 20:33
Useless accounts
EVERY MONTH FOR THE LAST 5 YEARS WE HAVE HAD AND STILL HAR A DEBIT ORDER IN PLACE. YET EVERY MONTH WITHOUT FAIL THE *********** ACCOUNTS DEPARTMENT SEND ME AN ARREARS EMAIL. EVERY MONTH I NEED TO SEND A POP FOR YHE DEBIT ORDER METRO FIBRE HAS SET UP
IN ALL MY LIFE I HAVE NEVER COME ACROSS SUCH A USELESS COMPANY
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MetroFibre Networx's replyOfficial
09 Apr 2026, 20:55Dear Rochelle
Thank you for bringing this matter to our attention, and we sincerely apologise for the ongoing frustration and inconvenience caused.
Please note that we have requested our Finance Department to urgently investigate your query and assist in resolving the recurring issue.
Thank you for your patience while this matter is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the ongoing frustration and inconvenience caused.
Please note that we have requested our Finance Department to urgently investigate your query and assist in resolving the recurring issue.
Thank you for your patience while this matter is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply09 Apr 2026, 20:55
Official
Dear Rochelle
Thank you for bringing this matter to our attention, and we sincerely apologise for the ongoing frustration and inconvenience caused.
Please note that we have requested our Finance Department to urgently investigate your query and assist in resolving the recurring issue.
Thank you for your patience while this matter is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the ongoing frustration and inconvenience caused.
Please note that we have requested our Finance Department to urgently investigate your query and assist in resolving the recurring issue.
Thank you for your patience while this matter is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations