USELESS

i HAVE 3 ACCOUNTS WITH THEM. I HAVE BEEN CONTACTING THEM TIME AND AGAIN, MONTH AFTER MONTH BUT THEY COULD NOT SORT OUT MY ACCOUNT NUMBER GER1886. WITH NO LUCK AT ALL. I HELD FOR 1 HOUR AGAIN TODAY TO SORT OUT THIS AND PUT MY THIRD ACCOUNT ON A DEBIT ORDER, WHICH IS ALSO NOT DONE IMMEDIATELY. i WAS ON THE LINE FOR MORE THAN AN HOUR 1H07. THIS VERY [SAME ACCOUNT HAS TO BE UPGRADED