LA
Leopedi A
1 reviews | Active since Dec 2020
26 Aug 2025, 11:05
Useless
Internet down for the 3rd day and failing to send a technician to come and check/resolve.
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Replies (1)
MetroFibre Networx's replyOfficial
26 Aug 2025, 11:17Dear Leopedi,
Thank you for reaching out and for bringing your concerns to our attention. After reviewing your existing maintenance ticket (905136), we can confirm that the fault has been assigned to a technician and scheduled for attendance tomorrow, 27 August 2025, at 10:00.
Our team will continue to closely monitor this ticket and keep you updated throughout the process to ensure the matter is resolved promptly and to your satisfaction.
We appreciate your patience as we work to ensure a resolution.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention. After reviewing your existing maintenance ticket (905136), we can confirm that the fault has been assigned to a technician and scheduled for attendance tomorrow, 27 August 2025, at 10:00.
Our team will continue to closely monitor this ticket and keep you updated throughout the process to ensure the matter is resolved promptly and to your satisfaction.
We appreciate your patience as we work to ensure a resolution.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply26 Aug 2025, 11:17
Official
Dear Leopedi,
Thank you for reaching out and for bringing your concerns to our attention. After reviewing your existing maintenance ticket (905136), we can confirm that the fault has been assigned to a technician and scheduled for attendance tomorrow, 27 August 2025, at 10:00.
Our team will continue to closely monitor this ticket and keep you updated throughout the process to ensure the matter is resolved promptly and to your satisfaction.
We appreciate your patience as we work to ensure a resolution.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention. After reviewing your existing maintenance ticket (905136), we can confirm that the fault has been assigned to a technician and scheduled for attendance tomorrow, 27 August 2025, at 10:00.
Our team will continue to closely monitor this ticket and keep you updated throughout the process to ensure the matter is resolved promptly and to your satisfaction.
We appreciate your patience as we work to ensure a resolution.
Best regards,
Marilize
MetroFibre Complaints & Escalations