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Johann S

1 reviews | Active since May 2019

07 Sept 2026, 13:10

Upgrading of router to take advantage of upgraded fibre package was done professionally, on time and with a smile

Upgrading of router to take advantage of upgraded fibre package was done professionally, on time and with a smile. Great experience.

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Replies (2)
MetroFibre Networx
MetroFibre Networx's reply07 Sept 2026, 13:17
Official
Dear Johann Staats

Thank you for taking the time to share your wonderful feedback with us.

We are delighted to hear that your router upgrade was completed professionally, on time, and with a positive experience. It is always encouraging to know that our team was able to make the process smooth and enjoyable for you.

We truly appreciate your support and for choosing MetroFibre. Your feedback means a great deal to us and will be shared with the team as recognition of the excellent service provided.
Thank you once again for your review and for giving us the opportunity to serve you.

Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx
MetroFibre Networx's reply07 Sept 2026, 13:19
Official
Dear Johann,

Thank you for sharing your wonderful feedback with us!

We are delighted to hear that your router upgrade was completed professionally, on time and with a smile, allowing you to enjoy the full benefits of your upgraded fibre package.

Thank you for choosing MetroFibre. We are thrilled that you had such a great experience!

Best regards,
Marilize
MetroFibre Complaints & Escalations