1 reviews | Active since Nov 2016
Unreliable and shocking service delivery
We are forced to use Metrifibre in our area and it is down at least once a week! And inbetween we have to deal with ridiculously slow speeds! Less than 2mbps at times. When logging a call with RocketNet, we are told that Metrofibre are having problems.......AGAIN!!!!! This is getting out of hand. We switched from Telkom with the promise of getting a far more stable line that would be up 99% of the time. What a joke!! Their service delivery is shocking and unreluable at the best of times!!
Good Afternoon Chantal,
Apologies for the delay in our response, we have had some technical difficulties with our Hello Peter.
Are you still experiencing any connectivity issues?
If so, please send us an email to *** and include the account holders full name, physical address, support ticket numbers and other relevant information for us to investigate your connectivity issue.
Kind regards
The MetroFibre Team
Good Afternoon Chantal,
Apologies for the delay in our response, we have had some technical difficulties with our Hello Peter.
Are you still experiencing any connectivity issues?
If so, please send us an email to *** and include the account holders full name, physical address, support ticket numbers and other relevant information for us to investigate your connectivity issue.
Kind regards
The MetroFibre Team