NN
Nombuso N
1 reviews | Active since Nov 2021
11 Mar 2024, 21:44
Unreliable
My boyfriend has been having trouble with connection for 2 days and when we call they give us the same generic answers. I do not recommend this provider. Not impressed at all
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Replies (1)
MetroFibre Networx's replyOfficial
12 Mar 2024, 09:41Dear Nombuso
We apologize for the inconvenience you and your boyfriend have experienced with your connection. However, we were unable to locate your service with the details provided in your complaint.
To assist you further and address the connectivity issues you're facing, could you please provide us with the relevant accountholder details? We have sent you an email requesting this information so that we can investigate the matter thoroughly and provide you with the necessary support.
Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.
Kind Regards
Marilize
MetroFibre Complaints
We apologize for the inconvenience you and your boyfriend have experienced with your connection. However, we were unable to locate your service with the details provided in your complaint.
To assist you further and address the connectivity issues you're facing, could you please provide us with the relevant accountholder details? We have sent you an email requesting this information so that we can investigate the matter thoroughly and provide you with the necessary support.
Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.
Kind Regards
Marilize
MetroFibre Complaints
MetroFibre Networx's reply12 Mar 2024, 09:41
Official
Dear Nombuso
We apologize for the inconvenience you and your boyfriend have experienced with your connection. However, we were unable to locate your service with the details provided in your complaint.
To assist you further and address the connectivity issues you're facing, could you please provide us with the relevant accountholder details? We have sent you an email requesting this information so that we can investigate the matter thoroughly and provide you with the necessary support.
Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.
Kind Regards
Marilize
MetroFibre Complaints
We apologize for the inconvenience you and your boyfriend have experienced with your connection. However, we were unable to locate your service with the details provided in your complaint.
To assist you further and address the connectivity issues you're facing, could you please provide us with the relevant accountholder details? We have sent you an email requesting this information so that we can investigate the matter thoroughly and provide you with the necessary support.
Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.
Kind Regards
Marilize
MetroFibre Complaints