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ashen D
1 reviews | Active since Dec 2013
19 Dec 2020, 15:48
Unprofessional and unreliable
Horrible service , I am waiting a week now for activation. Got a call yesterday saying a technician will be coming out to sort my service out. Waiting 2 days and still nothing. Called the call centre and they say they cant help me. I was with my previous provider for 2 years and never had to wait and was always given back the same time.
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MetroFibre Networx's replyOfficial
21 Dec 2020, 08:15Good morning Ashen,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply21 Dec 2020, 08:15
Official
Good morning Ashen,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team